Portfolio jobs

Discover opportunities with Lionheart Ventures and our portfolio companies.

Product Manager, Trust and Safety



San Francisco, CA, USA
Posted on Tuesday, May 7, 2024

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role:

Anthropic is dedicated to developing AI assistants that are helpful, harmless, and honest. As usage of our AI services grows, we need to ensure they are not misused. The T&S team is at the forefront of protecting our users from the risks of powerful AIs as well as ethical, technical, and social risks from the use of generative AI. The T&S team at Anthropic builds protections for new AI features enabled by the research teams and protects new products and surfaces developed by our product teams. As a Product Manager for the T&S team at Anthropic, you will own the ideation, design, development and deployment of T&S systems and relevant product UX to ensure we are advancing frontier models safely to users across various cloud platforms. You will work closely with our research and product teams to develop detections, evals, interventions, and tools to measure and mitigate deployment and user risks.

We are looking for a product manager who is deeply committed to making AI safe and beneficial for humanity. You are aware of the risks and are committed to working with experts and coming up with ideas for Anthropic to implement. You have deep technical expertise in development, deployment and measurement of T&S systems. You thrive in rapidly moving and ambiguous environments..


  • Build and evolve the T&S strategy, roadmap aligning policy, enforcement, research, and engineering for Anthropic’s frontier models, AI products, customers and mitigate deployment risks listed in Anthropic’s Responsible Scaling policy.
  • Lead the design and development of T&S models and infrastructure with the right abstractions and modularity that enshrine the “safe by design” philosophy.
  • Collaborate with AWS, and GCP to develop safe deployment of models with T&S systems that are just as capable as Claude AI and 1P API systems.
  • Understand the AI landscape and ecosystem with a twelve to twenty four month time horizon to plan for mitigation of deployment risks of increasingly powerful models and determined adversaries.
  • Lead the development of metrics and reporting inform T&S success and future project planning
  • Ability to work and influence across research, product engineering, policy, GTM, and legal teams.

You might be a good fit if you have:

  • 10+ years in product management with a focus on T&S including data, infrastructure, detection, interventions, tools, and evals.
  • Strong technical background with experience working across AI/ML and engineering teams to design and build state of the art detection systems.
  • Demonstrated ability to build product and engineering strategy across multiple cross-functional teams for a rapidly changing space.
  • Demonstrated experience in designing and building metrics to evaluate risks, system performance, user impact and making crisp tradeoffs
  • Very strong ability to navigate, and prioritize amidst ambiguity, and to flex into different domains to bring clarity and execute.
  • Planning, building, launching and measuring new products / systems in a zero to one environment.
  • Ability to clearly articulate complex technical concepts to non-technical audiences in written and verbal communication
  • Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks


Strong preference for SF based PM.

The expected salary range for this position is:

Annual Salary:
$285,000$345,000 USD


Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

US visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate; operations roles are especially difficult to support. But if we make you an offer, we will make every effort to get you into the United States, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Compensation and Benefits*

Anthropic’s compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates.

Equity - On top of this position's salary (listed above), equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.

US Benefits - The following benefits are for our US-based employees:

  • Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.
  • Comprehensive health, dental, and vision insurance for you and all your dependents.
  • 401(k) plan with 4% matching.
  • 22 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Stipends for education, home office improvements, commuting, and wellness.
  • Fertility benefits via Carrot.
  • Daily lunches and snacks in our office.
  • Relocation support for those moving to the Bay Area.

UK Benefits - The following benefits are for our UK-based employees:

  • Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant.
  • Private health, dental, and vision insurance for you and your dependents.
  • Pension contribution (matching 4% of your salary).
  • 21 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Health cash plan.
  • Life insurance and income protection.
  • Daily lunches and snacks in our office.

* This compensation and benefits information is based on Anthropic’s good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both as needed.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation based in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.