Portfolio jobs

Discover opportunities with Lionheart Ventures and our portfolio companies.

Senior Customer Experience (CX) Specialist

Beam Mobility

Beam Mobility

Customer Service
Seoul, South Korea · Seoul, South Korea · Seoul, South Korea · South Korea
Posted on Oct 15, 2024

Beam is Asia Pacific’s largest shared micromobility company.

We are on a mission to turn little drives into better rides and make cities flow better for everyone.

We have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

This is just the beginning. Come join us on the journey.

  • Efficiently handle customer inquiries within the agreed time frame, and establish customer’s needs through questioning by working closely with key stakeholders
  • Understand processes and make recommendations to improve overall team efficiency
  • Take ownership to solve issue and problem
  • Manage and monitor KPI and CS agents