Portfolio jobs

Discover opportunities with Lionheart Ventures and our portfolio companies.

Foot/Van Marshals required

Beam

Beam

Queenstown, New Zealand · Queenstown, MD, USA
Posted on Thursday, March 2, 2023

About Beam:

Beam is Asia Pacific’s largest shared micromobility company. We are on a mission to turn little drives into better rides and make cities flow better for everyone.

Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific with operations in Australia, New Zealand, South Korea, Thailand, Turkey and Malaysia. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. Following our recent US $93M Series B round, we have expanded our operations to Japan, Turkey and Indonesia.

Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

These positions are offered on a casual basis.

Foot Marshal Role:

  • Work and patrol on an e-vehicle (generally a Beam e-scooter) to perform your tasks, which can include redistributing and swapping batteries on our fleet of e-vehicles
  • Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
  • Conduct in-field quality checks and flag any damaged e-vehicles for collection
  • Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
  • Evaluate and provide feedback to the Operations team on current and potential parking locations
  • Report any bad behaviour of riders to the Operations team
  • Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
  • Assist with recovering lost and missing scooters
  • Follow safety procedures and techniques
  • Problem solve issues when in the field and find creative ways to overcome obstacles

Skills and Experience

  • Willing and able to complete physically demanding work. You will be moving and lifting our e-vehicles throughout your shift
  • Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
  • Comfortable using our e-vehicles when on shift
  • Good communicator capable of working with both internal staff and customers
  • Able to work effectively within a team and solo on shifts
  • Willing to learn and adapt to new policies, procedures and concepts
  • Attention to detail and sense of pride in your work
  • Good understanding of the local area is desirable

Van Marshal Role:

  • Operate our vans to deploy, redistribute and swap batteries on our fleet of e-vehicles
  • Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
  • Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse
  • Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
  • Evaluate and provide feedback to the Operations team on current and potential parking locations
  • Report any bad behaviour of riders to the Operations team in line with Beam’s Three Strikes policy against anti-social behaviour
  • Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
  • Assist with recovering lost and missing scooters
  • Follow established safety procedures and techniques to perform duties
  • Problem solve issues when in the field and find creative ways to overcome obstacles

Skills and Experience

  • Valid Driver License
  • Meet the requirements of our van insurance
  • Excellent driving skills, you need to treat the van like your own. You are comfortable driving a van (previous van / heavy vehicle driving experience desirable)
  • Willing and able to complete physically demanding work, you will be lifting our e-vehicles of approx. 25kgs in and out of the van throughout your shift
  • Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
  • Good communicator capable of working with both internal staff and customers
  • Able to work effectively within a team and solo on shifts
  • Willing to learn and adapt to new policies, procedures and concepts
  • Attention to detail and sense of pride in your work
  • Good understanding of the local area is desirable

The Beam Group of Companies is an equal employment opportunity employer, dedicated to providing an inclusive, open and diverse work environment. All are welcome regardless of race, language, religion, gender, nationality, age, disability, or other divisive categorisations.

By submitting an application, you acknowledge that you have read the Privacy Policy and that you consent to Beam processing data in accordance with the Privacy Policy. Please let us know if you change your mind at any time in relation to Beam processing your personal data.