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Discover opportunities with Lionheart Ventures and our portfolio companies.

Sr. Broker + Consultant Relations Manager



San Francisco, CA, USA · New York, NY, USA · Los Angeles, CA, USA
Posted on Friday, June 28, 2024

About Calm

Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growing library of digital, evidence-based mental health programs, Calm offers trusted support for individuals and organizations alike. Our flagship consumer app provides personalized content and activities – featuring a range of experts and beloved celebrity voices – to help users manage stress, improve sleep and live mindfully. Our workplace and healthcare solutions offer a consumer-friendly approach to clinical content and HIPAA-compliant resources in order to drive positive health and business outcomes. Named a TIME100 Most Influential Company, Calm supports more than 150 million people and 3,500 organizations across seven languages and 190 countries.

What We Do

Calm’s Broker + Consultant Relations team is committed to expanding access to mental health resources by building products for enterprises and the healthcare industry that drive positive health and business outcomes. Our suite of solutions include HIPAA-compliant resources, clinical programs, data and analytics tools, leadership and development workshops and more. What makes us unique? We take our award-winning approach to better sleep, mental resilience, and relaxation and combine it with scientifically backed techniques to create comfort and engagement throughout the mental health journey. Organizations rely on our expertise to fill the care gap created by stigma and life’s daily stressors, allowing them to take an active role in making effective mental health support possible for the people they serve.

We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, or NYC areas. At this time, only candidates in these locations will be considered.

What You’ll Do

The Sr. Broker + Consultant Relations Manager is responsible for developing, implementing, and managing a regional broker strategy of Broker + Consulting houses to grow Calm’s employer sponsored healthcare business. In this influential role, the Broker + Consultant Relations Manager will work to open doors to Brokers and Consultants while educating on our products, services, and solutions through articulation of Calm’s value proposition. This role reports directly to the VP, Broker + Consultant Relations and works closely with the Consultant Operations Specialist and broader Calm leadership team to leverage our core offerings, build long term relationships and provide thought leadership. This role provides autonomy and an opportunity to influence and impact Calm’s future growth. This person should have solid product knowledge with the ability to showcase specific value of those products to Brokers + Consultants while maintaining and growing relationships to achieve company goals.

  • Represent Calm’s products, solutions and services
  • Effectively articulate Calm’s tangible economic value, links to business drivers and key performance indicators
  • Target prospective Brokers, through phone, e-mail, social media, networking events, association events, etc., to add to the Calm family of Alliance Partners
  • Ability to collaborate, team with, find compromise, and build consensus with regional field sales consultants, leadership, and internal shareholders to leverage Calm’s resources
  • Develop a trusting and mutually beneficial relationship with Brokers + Consultants while promoting business growth and balancing selling efforts within the Healthcare ecosystem
  • Generate pipeline that leads to closed revenue and quota attainment

Who You Are

  • Experience facilitating successful account planning within health and welfare of a consultant or brokerage firm
  • Strong executive level selling, relationship, and presentation skills
  • Excellent verbal, written and interpersonal communication skills
  • Knowledge of sales principles and applied sales techniques to help move opportunities through the pipeline
  • Ability to negotiate challenges, remove barriers and work through issues
  • A demonstrated commitment to high professional ethical standards and a diverse workplace
  • Deep understanding of how businesses operate, and the priorities that drive decisions from the C-level
  • Ability to adapt to a fast paced and continually changing business while effectively managing multiple priorities
  • Ability to communicate and influence at all levels of an organization
  • Possess strong cross-functional integration & collaboration skills
  • High intellectual curiosity and emotional intelligence
  • Proficient in Microsoft Office Suite and Salesforce

Nice to Haves

  • CEBS preferred

Minimum Requirements

  • This role typically requires 8 years of Sales and/or Account Management experience in a consultative sales organization
  • Life & Health Licence required, resident state minimum

The on target earnings for this role are between $160,400- $175,000 annualized with a 85/15 split between base pay and incentive compensation. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.

Please note that Calm may leverage artificial intelligence technology in the application review process.

Calm is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Calm’s Recruiting team if you need a reasonable accommodation, assistance completing any forms, or to otherwise participate in the application process. You can reach the Recruiting team at recruitingaccommodations@calm.com

We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.

Employment offers are contingent upon the successful completion of a background check. Roles which require access to certain types of information may also require the successful completion of a drug screening.

Calm participates in e-verify. E-verify provides the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.