Site Administrator – Clinical Research

Doncaster | On-site, Monday to Friday | Full-time, Permanent

About us

Clerkenwell Health is an innovative and leading research organisation specialising in the delivery of scientifically grounded clinical trials through our collaborative Contract Research Organisation, extensive Site Network and leading Therapy Development Programme. We specialise in supporting Mental Health and CNS research, with a particular focus on psychedelic drug development.

The role

• Welcome trial participants and visitors, check ID on arrival and let the clinical team know they’re here
• Answer calls, take messages and follow up with participants who miss appointments
• Keep the site tidy, presentable and audit-ready for participants, sponsors and auditors
• Turn around clinic and therapy rooms between visits so they’re ready for the next appointment
• Monitor and reorder office, kitchen and bathroom supplies, and take in and check deliveries
• Arrange repairs and maintenance, getting quotes, booking contractors and following up until the job is done
• Manage receipts and send invoices to the accounts team
• Support the Site Director with diary management and travel bookings
• Help organise team events, socials and company get-togethers
• Handle participant information with strict confidentiality, in line with GDPR

About you

• Experience in a reception, front-of-house, office assistant or similar customer-facing role
• Confident and assertive, comfortable giving clear directions and staying calm on busy clinic days
• Highly organised and practical, able to prioritise and work with minimal supervision
• Good with Microsoft Office and general office IT
• Educated to GCSE/A level, with fluent English
• Experience in healthcare, clinical research or another regulated setting is a bonus, but not essential. GCP training is provided

Why apply?

• Get your foot in the door of clinical research, an exciting and growing field
• Work alongside experienced clinical research staff on trials that make a real difference
• Full training, including Good Clinical Practice (GCP)

Interested? Apply now or message me directly for a confidential chat.

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