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Recruitment & HR Generalist, India

Pelago Health

Pelago Health

People & HR
Bengaluru, Karnataka, India · Sterling, VA, USA
Posted on Saturday, June 29, 2024
Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.
Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!

Role Overview:

We're expanding to India (Bangalore) to set up our IT Hub (GCC - Global Competency Centre). The Recruitment & HR Generalist will be one of our first hires in India and will have the incredible responsibility of contributing across many topics that may not be captured in the job description. This multifaceted role combines multiple responsibilities with primary being Technical/Engineering recruiting (60%), People/HR business partnering (30%), and General office administration (10%), making you a cornerstone of our company's culture and operations in India. You will report locally to the GCC India Site Leader, and functionally to a People Team manager in the US. This role will serve as the local extension of the People team in the US, and as such, will operate collaboratively in partnership to leverage existing support, initiatives, processes, systems, and practices.

In this role you will...

Talent Acquisition and Recruitment:

  • Lead the end-to-end recruitment process for the Bangalore office, from identifying talent needs to onboarding new hires. This includes and not limited to:
    • Job requirements gathering, posting in various forums, screening, scheduling, HR validation & compensation negotiation, offer management, onboarding and nurturing.
  • Develop Pelago’s brand in India to attract top talent.
  • Utilize creative sourcing strategies to introduce passive top talent into recruiting pipelines. Build relationships with local sources of talent, such as tech communities in Bangalore.

Human Resources:

  • Serve as the primary HR contact for employees in Bangalore, managing all HR functions, including but not limited to payroll administration, onboarding, offboarding, employee relations, training, performance management, and employee engagement.
  • Ensure compliance with all local legal and regulatory requirements related to employment and office operations. Keep abreast of changes in legislation that may impact the company.
  • Adopt the HR/People tools already implemented globally, and, in partnership with the existing People Team, propose new solutions as needed.

Culture Building & Office Management:

  • Foster a positive in-person work culture that attracts and retains top talent and aligns with Pelago's core values.
  • Coordinate global culture-building activities to foster relationships across geographies.
  • Act as a liaison between the Bangalore office and global colleagues, ensuring smooth communication and alignment of company policies and culture.
  • Conduct facilities management, procurement of office supplies, and coordination of team lunches.

Employee Engagement and Retention:

  • Develop and oversee recognition programs for local team members to ensure that the local team is recognized and celebrated by all of Pelago.
  • Execute training and development locally as appropriate and in coordination with broader company and departmental initiatives.
  • Facilitate the Bangalore office’s participation in engagement surveys and coordinate resulting action-based initiatives to meaningfully impact our employee engagement.

The background we're looking for...

  • Bachelor's / Master's degree in Human Resources, Business Administration, or related field, with minimum 5 years of experience in a similar role.
  • Experience hiring for a US based technology company (Software/Product development) strongly preferred.
  • Ability to problem solve independently and move forward despite ambiguity.
  • Excellent communication and interpersonal skills, with the ability to build relationships effectively across geographies (US/UK).
  • Proven track record in technical (Software/Product engineering) recruiting at all levels.
  • Highly organized, with strong attention to detail and the ability to manage multiple priorities.
  • Experience with designing, interpreting, and implementing HR policies/processes such as Employee Handbook, Career development, POSH, DEI, Payroll/C&B, Income Tax understanding, and strong knowledge of Indian labor laws/regulations.

It would be nice if you also had experience in…

  • Culture building in a startup environment.
  • Cross Culture training / awareness / orientation.
  • Exposure to GPTW / BPTW framework/Methodologies.


  • Competitive Base Pay + Equity (ESOP)
  • Employer's PF + Gratuity contributions
  • Medical Insurance
  • Paid Time Off benefits
  • Budget for Learning & Development
  • Hybrid working 3 days in office (Mon, Tue, Thurs) and 2 days remote (Wed, Fri)